Last updated: September 2026
At All Sorts of Bags, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or place an order through our online shop.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect personal information when you use our website, create an account, place an order, contact us or subscribe to our marketing communications.
This information may include:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and purchase information
- Account information, if you create an account
- Communications you send to us
- Marketing preferences
- Technical information such as your IP address, browser type and device information
- Information about how you use our website
Payment information may be processed securely by our chosen payment providers. We do not normally store your full payment card details ourselves.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Process returns, refunds and exchanges
- Manage your customer account
- Respond to questions and customer service enquiries
- Send important information relating to your order
- Prevent fraud and maintain the security of our website
- Improve our website, products and customer experience
- Maintain appropriate business and financial records
- Send marketing communications where you have consented to receive them
- Meet our legal and regulatory obligations
Our Legal Basis for Processing Your Information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information because:
- It is necessary to fulfil a contract with you, such as processing and delivering an order.
- We have a legal obligation to process or retain certain information.
- We have a legitimate business interest in doing so, provided your rights and interests do not override those interests.
- You have given us your consent, for example to receive certain marketing communications.
Where we rely on consent, you can withdraw your consent at any time.
Orders and Payments
When you place an order, we collect the information necessary to process your purchase, take payment, arrange delivery and provide customer service.
Payments may be handled by third-party payment providers. These providers may collect and process your payment information according to their own privacy policies and security procedures.
We only share information with payment providers where necessary to complete or manage your transaction.
Delivery of Your Order
We may need to share certain personal information with delivery companies, couriers or fulfilment providers so that your order can be delivered.
This will normally include information such as your name, delivery address and relevant contact details.
These organisations should only use your information as necessary to provide their services.
Marketing Communications
If you choose to sign up for our newsletter or marketing communications, we may use your email address to send you information about new products, offers, promotions and other All Sorts of Bags news.
You can unsubscribe at any time by using the unsubscribe option included within our marketing emails or by contacting us at hello@allsortsofbags.com.
Cookies
Our website uses cookies and similar technologies to help the website operate correctly and improve your shopping experience.
Cookies may also be used for analytics and marketing purposes where you have provided the appropriate consent.
More information about the cookies we use and how you can control them can be found in our Cookies Policy.
Who We Share Your Information With
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business and provide our services. These may include:
- Payment processors
- Delivery and courier companies
- Website hosting providers
- Email and communication providers
- IT and website service providers
- Analytics providers
- Professional advisers such as accountants or legal advisers
- Government authorities or regulators where required by law
We only provide third parties with information that is reasonably necessary for them to perform the relevant service.
How We Protect Your Information
We take appropriate technical and organisational measures to help protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
While we take reasonable steps to protect your information, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Certain information relating to purchases and financial transactions may need to be retained for longer periods to meet accounting, tax or other legal requirements.
When information is no longer required, we will take appropriate steps to delete or securely dispose of it.
International Data Transfers
Some third-party service providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place as required by UK data protection law.
Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights relating to your personal information. These may include the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict how your information is processed
- Object to certain types of processing
- Request the transfer of certain information to you or another organisation
- Withdraw consent where we rely on consent to process your information
If you would like to exercise any of these rights, please contact us at hello@allsortsofbags.com.
Children’s Privacy
Our website and products may include bags intended for children, but our online shop is intended to be used by adults purchasing products.
We do not knowingly seek to collect personal information directly from children where parental or guardian involvement would be required.
Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page, and the “Last updated” date may be changed accordingly.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:
All Sorts of Bags
Email: hello@allsortsofbags.com