Last updated: September 2026
Welcome to All Sorts of Bags. These Terms & Conditions apply when you use our website or purchase products from our online shop.
By accessing our website or placing an order with us, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
If you have any questions, please contact us at hello@allsortsofbags.com.
About All Sorts of Bags
All Sorts of Bags is an online retailer offering a range of bags and related products, including school bags, backpacks, travel bags and accessories.
Throughout these Terms & Conditions, references to “we”, “us” and “our” refer to All Sorts of Bags.
Using Our Website
You may use our website for lawful purposes and to browse or purchase our products.
You must not:
- Use our website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to our website, server or systems.
- Introduce viruses, malicious software or other harmful material.
- Interfere with the operation or security of our website.
- Copy or reproduce website content without permission where it is protected by intellectual property rights.
We may restrict or suspend access to our website if we reasonably believe it is being misused.
Product Information
We aim to ensure that product descriptions, photographs, colours, dimensions, specifications and other information displayed on our website are as accurate as possible.
However, colours and appearance may vary slightly depending on your screen or device, and minor differences between photographs and the actual product may occur.
Product packaging, design or specifications may also occasionally change without affecting the overall purpose or quality of the product.
Product Availability
All products are subject to availability.
Adding an item to your basket does not reserve that product. If an item becomes unavailable after you have placed an order, we will contact you and arrange an appropriate refund where necessary.
We reserve the right to discontinue products or change the products available through our website at any time.
Prices
All prices will be displayed on our website in Pounds Sterling (£) unless stated otherwise.
We make reasonable efforts to ensure that prices are correct. However, mistakes may occasionally occur.
If we discover an obvious pricing error after you place an order, we will contact you before processing the affected item. You will normally have the option to proceed at the correct price or cancel the affected item.
Any applicable delivery charges will be shown during the checkout process before you complete your order.
Placing an Order
When you place an order through our website, you are making an offer to purchase the products in your basket.
You will normally receive an email acknowledging that we have received your order. This acknowledgement does not necessarily mean that your order has been accepted.
A contract between you and All Sorts of Bags is formed when we accept your order, normally when your order is confirmed for processing or dispatch.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- Payment cannot be authorised.
- There is an obvious pricing or product information error.
- We suspect fraudulent or unauthorised activity.
- We are unable to deliver to the address supplied.
If we cancel an order after payment has been taken, we will refund the relevant amount.
Payment
Payment must be made using one of the payment methods available during checkout.
Payment transactions may be processed by third-party payment providers. Your use of those services may also be subject to the provider’s own terms and privacy policies.
You confirm that you are authorised to use the payment method provided when placing your order.
Delivery
We will aim to dispatch and deliver orders within the estimated times shown on our website or provided during checkout.
Delivery times are estimates unless we expressly agree otherwise. Delays may occasionally occur due to circumstances outside our reasonable control.
Please ensure that your delivery address is complete and accurate when placing your order. We cannot accept responsibility for delays or failed deliveries caused by incorrect information supplied by you.
Delivery Charges
Any applicable delivery charges will be displayed on our website or during checkout before you place your order.
Delivery charges may vary depending on factors such as your location, order value, delivery method or the products ordered.
Receiving Your Order
When your order arrives, please check it as soon as reasonably possible.
If an item is missing, damaged, faulty or incorrect, please contact us at hello@allsortsofbags.com with your order details so we can investigate and assist you.
Cancelling Your Order
If you are purchasing as a consumer, you may have a legal right to change your mind and cancel certain online purchases.
For most eligible goods purchased online, UK consumers generally have 14 days after receiving the goods to notify the retailer that they wish to cancel. After notifying us, you will generally have a further 14 days to return the goods.
Some products may be excluded from cancellation rights under applicable consumer law.
To request a cancellation, please contact hello@allsortsofbags.com with your order number and details of the item you wish to return.
Returns & Exchanges
Please refer to our Returns & Exchanges Policy for information about returning unwanted products, exchanges and any applicable return instructions.
Products should normally be returned in an appropriate condition and with any original packaging, labels and accessories where reasonably possible.
Nothing in our returns policy affects your statutory rights.
Faulty or Damaged Products
Products supplied by us must meet the standards required by applicable UK consumer law.
If a product is faulty, damaged, not as described or otherwise does not meet your statutory rights, please contact us as soon as possible at hello@allsortsofbags.com.
Depending on the circumstances and your legal rights, you may be entitled to a repair, replacement, price reduction or refund.
Refunds
Where a refund is due, we will normally issue it to the original payment method used for the purchase.
The time it takes for a refund to appear in your account may depend on your bank or payment provider.
Where you exercise a statutory right to cancel, refunds will be handled in accordance with applicable UK consumer law.
Promotional Codes & Offers
From time to time, we may provide promotional codes, discounts or special offers.
Unless stated otherwise:
- Promotional codes cannot be exchanged for cash.
- Only one promotional code may be used per order.
- Offers may have an expiry date.
- Certain products may be excluded.
- Promotional codes must be entered correctly during checkout.
- Offers may not be applied retrospectively to completed orders.
Additional terms may apply to individual promotions.
Customer Accounts
If our website allows you to create an account, you are responsible for keeping your login information confidential.
Please contact us if you believe someone has gained unauthorised access to your account.
You are responsible for ensuring the information associated with your account is accurate and up to date.
Intellectual Property
Unless otherwise stated, the content of the All Sorts of Bags website, including our branding, graphics, text, photographs, designs and website content, belongs to us or is used with appropriate permission.
You may view and use the website for your personal, non-commercial use.
You must not reproduce, distribute, modify or commercially exploit protected website content without appropriate permission.
Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience or additional information. We are not responsible for the content, availability, security or practices of third-party websites.
Your use of a third-party website will be subject to that website’s own terms and policies.
Our Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer law.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses caused by circumstances outside our reasonable control.
If you are purchasing products as a consumer, these Terms & Conditions do not affect your statutory rights.
Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances outside our reasonable control.
These may include severe weather, transport disruption, postal or courier delays, industrial action, natural disasters, failures of telecommunications systems or other events that we could not reasonably prevent.
Privacy & Cookies
Your privacy is important to us.
Information about how we collect and process personal information can be found in our Privacy Policy.
Information about our use of cookies and similar technologies can be found in our Cookies Policy.
Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices or applicable laws.
The Terms & Conditions that apply to an order will generally be those in force when you place that order.
Governing Law
These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protections that apply to you.
If you are a consumer, you retain any rights you have under applicable law regarding where legal proceedings may be brought.
Your Statutory Rights
Nothing in these Terms & Conditions is intended to restrict or remove any statutory rights you have as a consumer.
You may have additional rights under UK consumer protection legislation, including the Consumer Rights Act 2015 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Contact Us
If you have any questions about these Terms & Conditions, an order or a product purchased from us, please contact:
All Sorts of Bags
Email: hello@allsortsofbags.com